Ever had one of those weeks (months/years) where everything that can go south does so?
Don't you hate it when the bumpy road involves expensive items acting up? Breaking down? Not living up to the hype?
I hate having to put my I-can-be-a-bitch-if-you-make-me on and dealing with companies that don't back up their products.
I might do a post on the two companies that have caused much time suck in this house of late.
But today is Travel Tip Thursday, so I will focus on the company who made me happy.
We broke down and bought Son an expensive surfboard a couple of weeks ago. A belated graduation gift. After being furloughed 17 days last school year and Hub's hotel being slow, in May all the boy got was a family dinner and some much needed clothes.
Anyways, we bought him his "dream board." In less than two weeks a fin broke off the tail when he was turning at the top of the wave. The company who made the board has a total ass hat as the rep in charge of replacing bonker boards. I might do a post and show you all the ass hat's emails.
HOWEVER, the surf shop where we bought the board stepped in and gave us a full refund. Told us they would deal with the ass hat. The manager was always nice, empathetic, and willing to whatever it took to keep us happy customers. He said he understood how making such a huge purchase was supposed to be a happy thing. Proud parents. Stoked graduate. He derailed the train wreck the whole ordeal was becoming.
Local Motion. A local Hawaii surf shop. If you are visiting the islands, visit one of their stores. Take back T-shirts to all your family. The manager of the Ala Moana store is my new favorite person.
Got a Travel Tip? A post on living like you are on vacation in the middle of a work heavy week?
Link on up....